使用黑苺機收信問題

[kimiyung]

請問 使用黑苺機收信
會造成無法收信
黑苺機原廠說是防火牆擋住
但是 機器是沒有在防火牆底下的
但有提供設定IP 請問該在哪邊設定

Follow the steps provided in KB11036.
http://www.blackberry.com/btsc/search.d ... Id=KB11036

[門神]

收信就出問題
還沒看過 ^^
同地點建議你試試用Notebook或是PC試試
或是將Domain改成IP試試

[kimiyung]

請問 客戶給我黑苺機的訊息 該如何處理

Your attempt to configure the BlackBerry Internet Service to deliver mail to your BlackBerry device from this email account was unsuccessful. This email provides instructions to help with the email account set up.

You submitted the following information:
Account Type:POP3/IMAP
Email Address:jack.hsu@joinpr.com
User Name: jack.hsu
Password:****** (For security the password is not displayed.)
Mail Server:60.251.68.28


Please confirm the information. Refer to the instructions below for help in determining the correct information. After confirming the information, log in to the BlackBerry Internet Service site and try again.


POP & IMAP Accounts
Internet Service Provider email accounts are commonly either POP or IMAP accounts. You need the following information:
Note: You can find out this information from either your desktop email application or your Internet Service Provider:
Email Address:Your email address
for example, user@ISPname.com
Server: The name of the Mail Server
for example, mail.ISPname.com
User Name: The portion of the email address before the "@" symbol
for example, patrickmoser in the address patrickmoser@ISPname.com
Password: The password for your account

If you are still having difficulties adding your email account, visit the online help on the BlackBerry Internet Service site.

Thank you.

[ccl25]

請把您MAIL主機的資料MAIL給到help@ublink.org
我們從您UMAIL主機上看看

[kimiyung]

已將資料寄信到
help@ublink.org
麻煩了

[門神]

需要麻煩您配合TEST
有看到他有收信
但是不知道是用手機還是PC

[kimiyung]

用 PC收信吧, 我會再用mail 詢問使用者手機是否可收
請問是否有改設定

[門神]

有看到是認證錯誤
看是密碼打錯
或是認證格式的問題

[kimiyung]

密碼不會錯
應該是認證格式錯誤
黑苺機的認證格式
和 DNS 設定 會有關係嗎???

[門神]

^^ Server都已經可以看見Login了
跟DNS應該就無關了